Phone
+64 21 674 928
Call us directly for immediate assistance with reservations or inquiries. Our team is available during business hours and can help with same-day questions about the dining room or the casino lounge.
Contact Us
Contact Flavor Pavilion
Reach out to our team for reservations, private dining, or questions about the casino lounge. We are available by phone, email, or in person at our Britomart location, and our team responds to inquiries within one business day.
Contact Channels
Choose the best way to reach us
Whether you need a quick answer, a detailed conversation, or directions to our door, each channel is designed for a different kind of enquiry.
[email protected]
Send us an email for detailed inquiries or event planning. We respond within one business day, and this is the best channel for sharing dates, group sizes, and specific requests.
Address
Level 1, 45 Customs Street East, Britomart, Auckland 1010, New Zealand
Find us in the heart of Britomart, Auckland. We are located above the street level and accessible via elevator, just a short walk from the waterfront.
Visit Information
Plan your evening with us
Location & Hours
We are located in Britomart, Auckland's vibrant waterfront precinct. The address is Level 1, 45 Customs Street East, Britomart, Auckland 1010, New Zealand.
- Hours
- Tuesday to Sunday, 5:00 PM – late
- Closed
- Mondays
Hours may vary on public holidays. Please call ahead for same-day availability.
Getting Here
Britomart is easily accessible by public transport and car, making it a simple destination from anywhere in Auckland.
- Train: Britomart Transport Centre is a 2-minute walk.
- Bus: Multiple bus stops along Customs Street East.
- Parking: Paid parking available at Britomart Car Park.
Inquiry Form
Send Us a Message
Use the form below to inquire about reservations, private dining, or the casino lounge. Complete the fields that apply to your request, and we will respond within one business day.
Special Inquiries
Private Events & Casino Lounge
For requests that need a more personal conversation, our teams are ready to help you plan a memorable evening.
Private Events
For private dining or event inquiries, please contact our events team directly. Email [email protected] with the subject “Private Events”, or call +64 21 674 928 and ask for the events manager.
Casino Lounge
For casino lounge reservations or membership inquiries, please contact us separately. Email [email protected] with the subject “Casino Lounge”, or call +64 21 674 928 and ask for the lounge manager. All gaming is strictly offline and physical; no online gambling.
Privacy
Your Privacy Matters
We respect your privacy and will only use your contact information to respond to your inquiry. We do not share your information with third parties, and the casino lounge is strictly offline, so no personal financial information is collected. For more details, see our Privacy Policy.